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Customer Service

Need a hand? Our customer service team is here to help. We recommend checking our Help page if you have a question, but if you need to speak to a real person, you can email us anytime at or call us at (855) 848-3778 between 9am and 6pm ET, Monday through Friday.

Visit our FAQ page to find answers now.

Kaufmann Mercantile Support

Our all-star support team can help with things like...

  • Finding unique gifts for friends and family
  • Corporate gifting
  • Custom orders
  • Wedding registries
  • Redecorating your home

Email us at anytime at Give us a call at (855) 848-3778, Monday through Friday, 9am to 6pm EST.

Other Inquiries

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